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Refund, Privacy, Site Terms and Agreement


This is a hobby store with some digital items (presets) which are impossible to return.  

We try our best to ship as fast as possible.  Our staff get paid at FAIR WAGE in Toronto.  See your order email or shopping cart for time estimate.  Tracking codes available upon request.  No insurance or guarantees for lost packages beyond the tracking code.

For Our Lovely International Customers

We make special conditions for countries with reliable shippers such as Northern Europe, Japan, Hong Kong, Korea, and Canada, etc…

However, shipping times and reliability vary greatly in the rest of the world.  Orders may be held in your country’s customs office for 2-4 weeks and that’s why shipping takes longer for non-USA customers.  Some countries experience a high rate of lost/stolen mail as well.  Please remember the following:

  • Provide a local phone # during checkout so your post office can find you
  • Use an address that has received international mail before
  • International shipping is slower, riskier and more expensive
  • In most cases, it won’t be worth the cost to ship returns internationally
  • Typically there won’t be any customs or duties on your order.  Kerina Mango does not pay for your country’s import duties and taxes.  Calculate your country’s Import Duties & Taxes here


The following terms and conditions govern all use of the website. Please read this Agreement carefully before accessing or using the Website.

  1. No Data Collection other then Default Google: no names or IP addresses or search queries tracked, only quantity of visitors and basic Google Analytics data for site performance.
  2. Email Opt-in: By giving us your email at any point on this website, you opt-in to our newsletter subscription service.  You can opt out at any time. This includes commenting and buying goods on this website.
  3. Privacy and Anti-spam: We will keep your email private and not email you frequently.
  4. Digital Goods: It is not physically possible for you to return digital goods bought online, thus, it’s not possible to refund you for any digital goods bought with Kerina Mango
  5. Affiliate Commissions: We get a small commission (5-10%) on some items that we recommend.  This is no way affects our opinion and authenticity.  As we rely on building trust with you, we always aim to provide true and authentic reviews.
  6. Copyright Infringement and DMCA Policy. As Kerina Mango asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by violates your copyright, you are encouraged to notify Kerina Mango in accordance with Kerina Mango Digital Millennium Copyright Act (“DMCA”) Policy. Kerina Mango will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material.
  7. Intellectual Property. This Agreement does not transfer from Kerina Mango to you any Kerina Mango or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Kerina Mango. Kerina Mango,, the logo, and all other trademarks, service marks, graphics and logos used in connection with, or the Website are trademarks or registered trademarks of Kerina Mango or Kerina Mango licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any Kerina Mango or third-party trademarks.
  8. Limitation of Liability. In no event will Kerina Mango, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages
  9. Indemnification. You agree to indemnify and hold harmless Kerina Mango, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.
  10. Miscellaneous. This Agreement constitutes the entire agreement between Kerina Mango and you concerning the subject matter hereof, and they may only be modified by the posting by Kerina Mango of a revised version.  Any arbitration shall take place in Toronto, Ontario.
  11. The Website is owned and operated by Kerina “Mango” Wang and Lucas Creatives Inc. The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Kerina Mango Privacy Policy) and procedures that may be published from time to time on this Site by Kerina Mango (collectively, the “Agreement”).
  12. OPT OUT: to opt out of e-mail opt-ins and commissions, simply turn off cookies for your browser.


Quality over quantity. Do you want to get only the BEST content and freebies in your email?  I will be ONLY emailing you if it’s absolutely valuable.